Customer Reviews
4th February 2025
Simon said...
"Super useful getting all the parts in one kit. Everything was well packaged, and fitted as it should. Also, tftuned were very responsive and helpful in providing info about whether I was ordering exactly the right parts (which, if you're here, you'll know is confusing because RockShox have made so many slightly different forks with slightly different names). "
27th April 2024
Stuart said...
"Exactly what I was looking for, great service and prompt delivery."
24th July 2023
RichD said...
"Update to other review under the same name:
Staff response is listed, and it looks like the error is on my behalf for not realising it was a boost fork.
I have been refunded, which is a great gesture, considering it appears this is my fault.
I would still recommend updating this to assist customers, however, I cannot complain considering what TF has done for me, and perhaps it's a known difference for most and I am the exception to the rule.
Will be back when I'm servicing my own bike, for sure.
Thanks guys! :)
All the best"
STAFF REVIEW 23rd July 2023
RichD said...
"As described, unfortunately I will have to give 3 stars. -1 because it's labelled wrong on the website, and -1 more because I emailed about this error, and they didn't respond.
If ya need seals for Sektor RL Debonair, you need 32mm unflanged.
Overall, happy, just the wrong product and zero response (twice!) after giving this feedback privately, so, I guess it goes public now."
Staff response...
"Hi Richard,
Thanks for review and your subsequent email message noted below.
We get a lot of emails and Amy who looks after the websales has your original email in her inbox to action. I can see from your message that you were sending us an ‘FYI’ regarding your order for RockShox 32mm Flanged seals and we have read and noted your comment, thank you.
With regards the product descriptions, we give the best available information we can.
All the original Sektor forks run a 32mm flanged seal as per the product description notes.
Newer 32mm boost RockShox forks all run the 32mm FLANGLESS seal which we also note clearly in our product description. https://www.tftuned.com/rockshox-seal-kits/p2947
As this list of Boost forks had evolved over the years we cover the requirement for the range of models by stating All 32mm Boost forks A significant number of our customers still run the older non-boost model versions, so it’s helpful for them to see their product listed.
As is often the case, model years can overlap, so for example, if you look the service manual for the 2016-2017 Sektor (page 10) you’ll see that RockShox specifically highlight the different seal requirements for the non-boost/ boost version of your Sektor fork.
https://www.sram.com/globalassets/document-hierarchy/service-manuals/rockshox/front-suspension/2016-2017-30-recon-sektor-service-manual-english-.pdf
With regard to products reviews, we publish every customer review left on our website regard of whether it is positive or not, and we are very happy to do so.
I have refunded you in full for the original order and if you have any further questions please don’t hesitate to contact us on our main no. 01373 826800 and we’ll be very happy to assist.
Kind regards,
Ruth @TFT
Hi there,
Your Rockshox Seal kits are still labelled incorrectly, after attempting contact for two weeks.
I have contacted you about this thrice, with no response, and have been forced to leave a public review regarding this on your website, which I'm sure you can just delete considering every review looks positive.
Below is the service manual for 2019-2020 Sektor forks.
The seals are simply not 32mm flanged like your site suggests.
https://www.sram.com/globalassets/document-hierarchy/service-manuals/rockshox/front-suspension/gen.0000000005948-service-manual-2019-2020-sektor-english-rev-a.pdf
I will be happy to update the review when you update your site, a great trade if you ask me.
Regardless, it isn't my problem anymore, but yours.
All the best,
Richard D
"
18th February 2023
alan said...
"Much better than the old seals."
STAFF REVIEW 17th December 2021
Sam said...
"I’ve ordered a few bits from TFTuned over the past month and the service is excellent. I was helped by both Ruth and Lexxi, who ordered a kit they didn’t stock and had it shipped to me within a couple of days.
Thank you for the great service which seems to be missing from most companies these days. I’ll be using TFTuned for all my suspension bits in the future. "
Staff response...
"Hey Sam! Our pleasure, glad we could get you the bits you needed to keep everything running well. Ruth @TFT"
12th November 2021
BenDawson said...
"Used the rockshox seal kit to service my forks recently, good product and my forks are now buttery smooth!"
22nd August 2021
Milan said...
"Really good seals my fork run's better than New"
12th April 2021
Pierce said...
"Bought as a replacement for loose fitting seals received in a rockshox 200h service kit, these went in with nice pressure.
"
17th March 2021
Matt said...
"Spot on, good product delivered quickly."
STAFF REVIEW 3rd March 2021
geoff said...
"Rock shox seal kit
Ordered delivered with out any Fuss and Advice given by one of there Techies about upgraded internals very useful will use These Folks again without Question absolute fantastic service "
Staff response...
"Thanks Geoff! Ruth @TFT"
23rd February 2021
drewrobertson said...
"Excellent technical support and service"
10th December 2020
markwardiesvecom said...
"Straightforward to fit"
12th August 2020
ed said...
"Got these for my Rockshox Sektor RL. Ordered the wrong ones but rang up and they changed easily. Great customer service."
17th June 2020
AlastairLyburn said...
"Absolutely perfect for the job and helps get the forks back to tip top condition"
STAFF REVIEW 3rd June 2020
Jason said...
"Great experience ... staff were knowledgeable and able to answer questions promptly. Shop also had parts to support a rebuild for a 10 yr fork, which was quite hard to find. Purchase was easy. "
Staff response...
"Thanks for taking the time to review us Jason! Ruth @TFT"
26th May 2020
Nick said...
"Great service."
19th April 2020
SeanCarver said...
"Quick delivery and excellent advice available "
STAFF REVIEW 24th March 2020
NRSaffery said...
"Brilliant service. Parts arrived quickly and fitted perfectly. Did the job following one of the TF Tuned videos. Very clear and easy to follow. Would definitely recommend."
Staff response...
"Great stuff Nigel - your forks will be running sweet now! Ruth @TFT"
5th March 2020
MikeDavies said...
"Perfect fit, easy installation, quick delivery."
3rd January 2020
RobLangley said...
"Great service, ordered Thursday afternoon, dispatched later that afternoon and arrived next day. Fitted in seconds perfectly "
4th October 2019
IanBrown said...
"Fitted, no problem. I did not fit the included foam rings, because on reading about them, "the jury is out", regarding whether they are any improvement!
So far, so good..... Osma"
30th June 2019
Paul said...
"fast efficient service, good price"
13th March 2019
Keith said...
"Got this kit for my 2015 rockshox pikes when I did a lower leg service. The kit came with the seals, foam rings, a rubber o ring and did exactly what it was supposed to. If I'm being picky, the foam rings were a bit creased from the packet, perhaps a card backing in the packaging would prevent this, but that's really picky."
27th February 2019
AndyHesketh said...
"Very quick response to my email regarding the size of the kit I required and when ordered was delivered within a few days. Thank you very much for your help. "
STAFF REVIEW 15th February 2019
RobBurley said...
"Quality seals that were easy to fit, arrived spot on time, this is a first class company and it show in the service they provide."
Staff response...
"Good to hear that Rob, thanks reviewing this product. Ruth @TFT"
19th October 2018
Mark said...
"Rockshox fork seal kit"
17th August 2018
petethefiddl@gmail.com said...
"Great kit at a reasonable price "
19th April 2018
James P said...
"Good set of seals for a refresh. Be aware that there is a difference between the 30mm grey and 30mm black, other than the colour! I actually needed the 30mm grey for my old (2002) Psylo SL fork."
28th December 2017
Graham said...
"arrived quickly, typical good Rockshox quality, easily fitted after lower leg service."
28th March 2017
Jake said...
"A fantastic way to renew my ageing Rockshox Rebas in conjunction with the TF Lower Lube Mix. Feel like new again!"
15th August 2015
Martin said...
"quality parts and quick delivery. Thanks
"
In stock
